This
department is instrumental in ensuring the cleanliness of the
hotel and maintaining facilities in guestrooms, offices and
public areas to provide maximum guest satisfaction.
Environmental Impacts
To maintain the
cleanliness in the hotel, housekeeping department consumes
different type of cleaning agents, most of them may not be
environmental friendly in nature and also contributes a
significant amount of soiled linen for laundry. Some of the
significant environmental aspects caused due to housekeeping
operations in the hotel are listed below.
Significant
Environmental Aspects and Impacts – Housekeeping Department
Various activities
in Housekeeping
Aspects
Environmental
Impact
Significant Aspect
Cleaning of guest
rooms, public areas, carpets, furniture, metal wares etc
Generation of solid
waste, Consumption of hazardous chemicals as a cleaning agents
Land pollution
Release of non
biodegradable chemicals
Replenishing the
guest supplies in the rooms
Generation of used
plastic bottles, soaps and soiled linen
Land pollution
Plastic waste
Benchmark for Housekeeping Department
This benchmarking tool will help the hotel to periodically monitor and
measure the amount of biodegradable and non-biodegradable solid waste
generated. This will lead to efficient management of solid waste
(biodegradable can be treated and others can be sent for recycle,
reuse, recover etc) to reduce the adverse environmental impacts. This
tool can also lead to take decisions on the reduction of soiled linen
generation. The performance
indicators for housekeeping
department is
Soiled linen generated (Kg/occupied room/day)
Solid waste (gm/occupied room/day)
The above indicators are related to the good practices to enhance
their energy and environment performance.